Vivande Medical Spa (Reported Closed)

Doesn't Recommend

Susan C.

Joined 2 years ago

People, She closed up and moved out of town Oct. 2011!. 12/28/11 Just found out today, that Lynne Brownell NP owner of Vivande,up and closed shop w/o emailing or

informing clients that she was leaving town. Had been a customer for a few yrs, lived in the area, and had no probs. until today. We aren't even worth a phone call or email to inform us of her closing up... People have been banging on her doors asking where is she?? Heard she went to LA area with family.. Am totally disgusted with her and her staff for not giving us a heads up....glad I didn't purchase any prepaid certificates... cause u know you won't get that back!! Good riddance!!

Doesn't Recommend

Ad555

Joined 2 years ago

Will never go there again and will not recommend to anyone.. I would give it 0 stars if possible.

Very unprofessional people. The owner is a plain lier.

I have purchased an item when they had a deal "buy one get one free". Well, I got ONE. Now, the owner is lying that I've used both. Her whole story has changed over time. After I've used the fist item, she's told me that the second one will be waiting for me safely until I'm ready.

Last time when I was making an appointment, she was trying to tell me that it's expired. Today she's cancelled my appointment and the receptionist is telling me that I've used both items. From her words now all this time they didn't realize they sold me two small size what makes one large. Totally different from what they were saying before. So unprofessional!

On top of that, the service the owner provided was very poor. I looked like a hamster for six month after her treatment. So be aware and careful. Better find a more professional spa with a doctor who knows what he/she is doing and keeps their word.