8967 N Cedar Ave # 102, Fresno, CA | Directions 9372036.865813 -119.756871
We went to Tailwaggers and bought our dog some pretty collars. I asked about returns they said they only do store credit. I had already purchased the collars and I was hesitant to keep them at this point. I went ahead and kept them. They were pretty, fit her just right. I was happy with my purchase until a few days of wearing the collar or collars, I noticed a musty/moldy smell on my dog's neck, her eyes were very watery too. I checked the collar and sure enough it smelled musty/moldy. I called them and said I'd like my money back on the three collars I bought because they smelled bad and I don't think this is healthy for my dog. They said again, no refunds! I said you can't sell a defective product and not give a refund. They also informed me if it was worn they would not take it back! I put my husband on the phone they told him the same thing but to come on in and talk to the owner. He has gone over there at least four or five times during business hours and they are always locked up tight! Now we are out $100.00 and a vet visit plus eye drops because my sweet doggy is still having excessive tearing from her eyes. I would not recommend this place to anyone! They totally ripped us off and they sell junky and dangerous products that are from god only knows where? Buyer beware, do not trust this vendor! They certainly do not care about you, your pet or your repeat business! I wouldn't even give one star but I couldn't figure out how to take it off! I hope this review helps someone else from getting ripped off and even more importantly, keep other pet babies from being harmed! I have never written a review before but I am very upset about this whole ordeal!
Fresno's only Pet Spa with Class! – This Pet Spa is owned and operated by a genuine animal lover. Nicole has more than 18 years of experience grooming and pet sitting, When you visit Tailwaggers you can rest easy knowing that your pet is in the hands of true professionals--grooming, nail clipping, ear cleaning, teeth cleaning, etc... The shop is very chic, with a full pet bakery and an awesome pet couture for every budget. You can also get great deals on pet meds. Nicole can handle any pet from the smallest to my 120 pound 13 year old Rottweiller/Bullmastif. She places a special touch with every animal that comes through her doors. Keep up your awesome work, I would be lost without you!
Best Doggy Spa in Fresno – This is by far the best doggie spa around. Very friendly service and excellent grooming. Very evident they love what they do. Cute retail section and great doggy bakery. The "Hollywooof" doggie spa of Fresno...!!
A Great Place for Dog Lovers – This shop is owned and operated by a genuine dog and cat lover. With over 18 years of experience grooming and pet sitting, at Tailwaggers you can rest easy knowing that your pet is in the hands of true professionals. The shop is shabby chick with leopard print walls, a full pet bakery and cute pet couture for every budget. You can also get great deals on pet meds. Check them out
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