Kmart

Recommends

CSMobileUser

Joined 5 years ago

costomer service. the service is great if u find the right employee. when i shop at big k in clovis i allways as for frank he's the most helpfull employee i'v met,and i've been shopping there for years!!!!

Doesn't Recommend

alexander1969

Joined 3 years ago

Nothing has changed..... I have shopped twice for the convenience of trying to compare prices with other stores. Since knowing what item to purchase I continued to the register to pay. The cashier asked me to hold as she needed to take a break. I patiently complied, after 5 min. They openened another register to get the next customer behind me. I explained I was not yet serviced. The Cashier told me to wait. Still no service...I ended up leaving the store. leaving the items at the register. It took them 10 min.

After a month, I decided to go back and see if the service has changed. I proceeded to load a cart with camping supplies I will need for the weekend. Headed to check out, I was the first in line, Wow...the cashier told me to wait a second, she walked at the customer service station to answer the phone (No one was in the registers, the customer service station had 3 personel) after 5 min. in the middle of checking out, I asked for assistance, again "We will be right with you!" was the response of the same cashier. By the way, they were not busy with anyone. I again have to leave. Never again will I shop at that store.

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Contributor

Joined 10 years ago

Value shopper's mecca goes beyond the basics to offer everything from clothing to computers.. In Short
Since 1962, the big red K has come to stand for competitive prices and comprehensive inventory. Sprawling more than 80,000 square feet, the large store offers more than 60,000 products ranging from jewelry to video games. The varied selection also includes health and beauty supplies, electronics, furniture, housewares, sports equipment and toys. Popular brands include Martha Stewart Everyday, Route 66 and Joe Boxer. Value shoppers can also take advantage of services like photo processing and a pharmacy.