Herb Bauer Boardroom

10/01/09

Herb Bauers Firearm Department

by Sandy Wakeling

For the last 15 years I have purchsed firearms and ammunition and found the staff very busy and helpfull. They have helped me load cases of 12 gauge ammunition and boxes of clay targets into my car.

They have helped me return pistols to the manufacturer for problem correction at no cost to me. I would guess that those with problems with the store just were in a hurry and could not wait for help. Yes the emploees should offer to help but sometimes you must ask for help. The only department that I have not used is the fishing department and have found all helpful.

• Pros: Very Busy and Knowledgeable
• Cons: Lots of Customers small staff

08/23/09

Staff was arrogant and rude

by SeanRW

I've been to Herb Bauer in Fresno three times and each time I visited the store I was talked down to and treated with disrespect. My latest experience was just today 08/23/09, wherein I entered the store intent on purchasing a handgun and when I asked if they carry a particular brand of handgun, the employee treated me as if I were stupid merely for asking. I really don't know that much about guns, so I wasn't completely sold on the particular brand that I initially requested. I feel that with some direction, he could have swayed me to purchase another brand, but the only thing I'm sold on now is never returning to that store again and making sure that everyone I know is aware of how I was treated there. I would give it a zero out of five stars if I could.

• Pros: Wide variety of products
• Cons: Rude and demeaning staff

11/13/06

Good helpful and knowledgable folks

by forneymm

good outdoor sporting goods help and service. Very knowledgeable staff and good prices that are the best in fresno

• Pros: they know it all
• Cons: poor disc golf selection