Luftenburg's Bridal

06/14/09

Fabulous customer service

by wildthing76

Luftenburg's Bridal made shopping with my sister's wedding gown a memorable day. They immediately greeted us and in ten minutes trying on dresses. They listened to what we were looking for and helped us find the perfect dress. We had visited another bridal shop previously before arriving to Luftenburg's and they were aggressive, pushing other dresses on my sister, leaving her frustrated and upset . But Luftenburg's was sensitive to my sister wants and did not try to push any dress on my sister just to make a sale. Luftenburg's cares and I recommend going there and not the others.

06/07/09

Picture Perfect Day

by jennifermh79

I found the dress I had been looking for in the color I wanted and the size I needed when Elegant Brides said I wouldn't. I was so discouraged and unwilling to keep looking when Elegant Brides said no store would have the dress I was looking for in a plus size because samples only come in size 14. That I should just order it from them and compromise on the color. But I found it at Luftenburg's. The associates and owner were so helpful and friendly. They are helping us make alterations to my sister's bridesmaid dress so that it can have both purple and white like I wanted. I'm so excited about my dress and am driving my fiance crazy over how excited I am. Oh and Elegant Brides was going to charge us $899 for the dress that I paid only $569 at Luftenburg's. Even Alfred Angelo prices the dress at $599. Thank you so much Luftenburg for helping me find the dress of my dreams and making everything special for me again.

• Pros: Found the dress I wanted when other places were discouraging
• Cons: didn't have any

05/11/09

Do Not Go Here

by summer1976

Do not go to Luftenburgs! I had all my girls fitted and dresses ordered in Dec 2008 because my wedding was May 2009. My maid of honor's dress did not arrive until two weeks before my wedding and she was not able to pick it up until 5 days before the wedding due to alterations. All of my bridesmaid dresses had to have a piece of fabric sewn in the top and all of them fell apart or did not have the piece and had to make an extra trip back to Luftenburgs. Most of the women I spoke to on the phone had no idea what they were doing. All five of my bridesmaid were not able to get their dresses until the week before the wedding.

• Pros: None